At One Trade Exim Services, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details when you contact us or make inquiries.
  • Transactional Information: Records of import/export transactions, payments, and trade finance services.
  • Technical Information: IP address, browser type, and device details when you visit our website.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our import-export and trade finance services.
  • Process transactions, manage contracts, and fulfill orders.
  • Respond to inquiries and offer customer support.
  • Comply with legal, financial, and regulatory obligations.
  • Improve website functionality and user experience.

3. Data Protection & Security

We implement strict security measures to protect your personal and business information from unauthorized access, loss, or misuse. Your data is stored securely and accessed only by authorized personnel.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

  • Business partners and suppliers to facilitate trade transactions.
  • Financial institutions and trade finance providers for transaction processing.
  • Regulatory authorities if required by law.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience and collect analytical data. You can modify your browser settings to disable cookies if preferred.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request details about how your data is used.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.